The Blue Shield of California Dental HMO is a piece of crap. I've been on the plan over a year now, and since then it has done absolutely nothing for me, mostly because I can't find a provider who will stay on their roster! The first office I picked refused to accept insurance when I needed a crown (a result of a chipped tooth) because Blue Shield has a 12-month waiting period before you can file any "serious" claims. The next time I needed a visit to the dentist was a couple of weeks ago, and when I talked to my provider I discovered that they were no longer accepting Blue Shield HMOs -- but of course, neither Blue Shield nor eHealthInsurance (the agent I used to sign up for Blue Shield) notified me. So I picked another dental office and filed for the switch, which was scheduled to happen on Feb 1st. Fine. I could wait a couple of weeks. But today, the new dental office called me and told me that *they* had just removed themselves from Blue Shield's list as well. Now, I'm really pissed off because I already had an appointment with them for next Friday.
Now, I'm faced with choosing yet another dental provider, and may not even be able to get service covered until the 1st of March. Even if I switch to a PPO, it will probably take some time for the new coverage to kick in, and I can't wait that long. I had half of a filling fall out, and it pisses me off that I can't get even get a visit to the dentist covered by my fucking insurance, even though I actually *have* insurance specifically to address incidents like this.
What a broken system.
UPDATE: I'm happy to see that a google search for "blue shield dental hmo" lists this page in the first page of results.